Yes, in most cases. Standard park and resort bookings are commission-based, so there's no planning fee to you. A planning fee only applies to complex bookings - such as multi-destination trips, large groups, or highly custom itineraries - and is always disclosed upfront before any work begins.

We earn a commission directly from Disney, Universal, and their resort partners when you book through us — the same rate you'd pay booking direct. That's how most standard vacations are handled at no added cost to you.

Only on complex bookings — for example, multi-resort itineraries, large groups (typically [X]+ rooms), or heavily customized multi-day plans that require significant research and coordination. You'll always know the fee and what it covers before we start.

Fill out our trip request form (or reach out directly) with your destination, travel dates, and group size. We'll follow up with a personalized quote and planning consultation — no cost or obligation to book.

For the best room and package availability, we recommend booking [6–12] months ahead, especially for peak seasons, holidays, and Disney Cruise Line sailings. Popular resorts and dining reservations can fill up even earlier.

In many cases, yes — we can take over an existing Disney or Universal reservation as your agent of record at no extra cost, as long as it hasn't been fully paid off or checked in. Reach out and we'll confirm eligibility.

The price is the same either way — Disney doesn't charge more for using an agent. The difference is the planning support: a travel agent tracks discounts, builds your Genie+/Lightning Lane strategy, secures dining reservations, and handles changes on your behalf.

Yes. We build a personalized touring plan and Lightning Lane strategy based on your party's priorities, park days, and crowd levels, so you're not guessing which selections to make on vacation day.

Yes. We book Disney Cruise Line sailings across all itineraries and can help select the right stateroom category, onboard add-ons, and pre/post-cruise hotel stays. We can often offer on board credit as well. 

We plan vacations to Walt Disney World Resort, Disneyland Resort, Disney Cruise Line, Aulani, and Adventures by Disney.

We also book Nat Geo Expeditions and bespoke trips to any of the 6 (and soon to be 7) Disney Resorts worldwide.

Yes. We book Universal Orlando Resort vacation packages, including on-site hotels, park tickets, and Express Pass options, and can build combined Disney + Universal itineraries for a single Central Florida trip.

Yes, where included with your package or purchased separately, we'll help you decide whether Express Pass is worth it for your travel dates and add it to your booking.

Deposits and final payments are made directly to Disney or Universal through their standard payment methods; typical deposits run [$200 or 10% of package price], with final payment due [30 days] before travel. We'll walk you through the exact schedule for your booking.

We offer optional travel protection plans and will walk you through coverage options at the time of booking — it's never required, but recommended for cruises and non-refundable packages.

Reach out to us directly and we'll handle date changes, cancellations, or rebooking on your behalf, following Disney's or Universal's current cancellation and change policies for your specific package.

Yes. The Villains Travel Agency is registered as a Seller of Travel in the state of Florida, and we handle all bookings through licensed, industry-standard channels. We can sell travel anywhere in the USA.